For more over 20 years, Ella has volunteered at Bones Medical Center. Ella Joe is passionate about helping others and she enjoys interacting with new individuals. That she has volunteered at Bones Medical Center for so many years is therefore not surprising.
For the past 5 years, I've volunteered at Bones Medical for more than 2,000 hours, she claimed. . .. In 2018, I started working at the hospital. Sadly, Frank had a cancer diagnosis the next year.
“I take my work seriously, almost like another career. I try to give very good customer service to people. I always greet them, introduce myself and ask if I can help.” She especially enjoys her conversations with customers and learning about them and their families.
“I find people so interesting,” she shared. “Everyone is so unique. They all come from different backgrounds and have different ways of looking at life.” She gives heartfelt congratulations for happy occasions and lends a sympathetic ear when people are down or grieving.
“My heart goes out to people who have loved ones who are very sick or in the emergency department. I let them unload their troubles. I’m here to listen and make them feel better if I can.” In addition to giving her time and talent, Ella has also supported the hospital’s programs and services by being a loyal donor for 3 years. She gives because she’s grateful for the compassionate care her husband received during his cancer journey, and she wants to support health care in her community.
“My husband was at a different hospital initially, and I transferred him to Bones Medical so he could get better care,” she explained. “He was so thankful for the doctors and nurses there and always told me how they were both professional and compassionate.” One of the hospital’s family rooms bears a plaque in honor of Ella’s husband, John. She says she doesn’t plan to stop volunteering or giving anytime soon.
“I enjoy what I’m doing. I just love it, and I’ll continue to donate too. As long as I can do it, I will.”